If you’re unsatisfied with your Target purchase, you can return or exchange it within 90 days. But there are some exceptions and conditions you should be aware of. Here’s a summary of the Target return policy and how to make the most of it.

The Target return policy allows you to return or exchange most items within 90 days of the original purchase date. You can return items in-store or by mail, with or without a receipt. However, some items have a modified return policy, which means they have a shorter return window or require a receipt. These include electronics, entertainment, sporting goods, beauty products, and more. You can check the product detail page or your receipt for the specific return policy of each item with New York Garden.

10 Target Return Policy Tips You Must Know

Making the most of Target’s return policy can save you time and money while ensuring a hassle-free shopping experience. Here are 10 tips you should keep in mind before you shop at Target:

  • Know the Return Windows: Target typically offers a generous 90-day return window for most items. However, be aware that exceptions apply. Electronics and entertainment items must be returned within 30 days, and Apple products have a shorter 15-day return period.

  • No Receipt? No Problem: If you don’t have your receipt, you can still return items if you have the original form of payment or a valid ID. Target can locate your purchase using your credit card, debit card, gift card, or phone number. With an ID, you can receive a merchandise return card for the item’s current value.

  • Convenient Return Options: You have the flexibility to return online purchases either by mail or in-store. To return by mail, visit Target.com/returns and follow the provided instructions. If you prefer returning in-store, simply bring the item along with the packing slip or order confirmation email to the guest services desk.

  • Easy Exchanges: If you need to exchange an item for a different size or color within the same brand and category, Target makes it easy. If the desired item is out of stock or not available in-store, you can opt for a refund or receive a merchandise return card instead.

  • Target Circle and Coupons: You can return items purchased with a Target Circle offer or a Target coupon. However, you’ll receive a refund only for the amount you paid after the discount was applied. The offer or coupon will not be reissued or refunded.

  • Use Your RedCard for Extra Savings: If you made a purchase with a Target RedCard, you’re in luck. You can return items bought with it and get 5% off your next purchase. The 5% discount will be applied as a statement credit to your RedCard account within one billing cycle.

  • Gift Card Refunds: Items purchased with a Target gift card can be returned, and you’ll receive another gift card for the same amount. Keep in mind that cash refunds for gift card purchases are generally not allowed unless required by local law.

  • Special Department Policies: Be aware that departments like Target Optical, Target Pharmacy, and Target Photo may have distinct return policies with varying return windows, requirements, and fees compared to the general merchandise policy.

  • Third-Party Sellers: Items purchased from third-party sellers on Target.com are subject to their respective return policies. These policies may differ from Target’s, so it’s essential to understand the specific requirements and timeframes. To initiate a return for such items, visit Target.com/returns and choose “Return an item from a third-party seller.”

  • Customer Support: If you have any questions or encounter issues with your return, don’t hesitate to reach out to Target Guest Services. You can contact them by phone at 1-800-591-3869, chat online, or email [email protected]. They are there to assist you and ensure a smooth resolution.

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Items that You Cannot Return to Target

Target has a generous return policy that allows you to return most items within 90 days of purchase. However, there are some exceptions to this rule. Here are some items that you cannot return to Target:

  • Opened or damaged music, movies, video games, and software

  • Personalized items and digital downloads

  • Prepaid cards, gift cards, phone cards, and SIM cards

  • Items that have a fixed return date or window

  • Items that are non-returnable due to health or hygiene reasons

  • Items that are subject to a restocking fee

How to Return Items Online or In-Store?

If you are not satisfied with your purchase, you may return it within 30 days of the delivery date. You can choose to return your items online or in-store, depending on your preference and convenience. Here are the steps to follow for each option:

Online returns

  1. Visit our website and log in to your account.

  2. Go to the order history page and select the order that contains the items you want to return.

  3. Click on the “Return Items” button and follow the instructions on the screen.

  4. You will receive a confirmation email with a return label and a tracking number.

  5. Print the return label and attach it to the package.

  6. Drop off the package at any of our partner locations or schedule a pickup service.

  7. You will receive a refund to your original payment method within 10 business days after we receive your package.

In-store returns

  1. Bring your items and the receipt or order confirmation email to any of our stores.

  2. Find a customer service representative and tell them you want to make a return.

  3. They will scan your receipt or email and process your return.

  4. You will receive a refund to your original payment method or a store credit, depending on your preference.

FAQs

If you are not satisfied with your purchase from Target, you can return or exchange it within 90 days of the original receipt date. Some exceptions apply, such as electronics, perishables, and clearance items. To start a return, you can visit our online portal or bring your item to any Target store with your receipt or order confirmation email. For more information, please refer to our FAQs section below.

How do I return an item I bought online?

You can return an item you bought online in three ways: by mail, in-store, or via a carrier pickup. To return by mail, visit Target.com/returns and follow the instructions to print a prepaid shipping label. To return in-store, bring your item and the packing slip or order confirmation email to any Target store. To request a carrier pickup, visit Target.com/returns and select “Schedule a carrier pickup.”

Do I need a receipt to return an item?

If you have the original receipt, packing slip, or order confirmation email, you can use it to return your item. If you don’t have any of these, you may be able to use your Target Circle account, Target RedCard, or other form of payment to look up your purchase and process your return.

What if I don’t have the original packaging or tags?

You can still return your item without the original packaging or tags, as long as you have the receipt, packing slip, or order confirmation email. However, some items may require the original packaging or tags for a full refund. For example, electronics and entertainment items must be returned with all included accessories and packaging.

Can I exchange an item for a different size or color?

Yes, you can exchange an item for a different size or color at any Target store, as long as the item is in stock and meets the return policy requirements. You can also exchange an item online by visiting Target.com/returns and selecting “Start an exchange”.

Are there any items that cannot be returned or exchanged?

Yes, some items are non-returnable or non-exchangeable due to health, safety, or legal reasons. These include open music, movies, video games, software, air mattresses, beauty products, personal care items, hazardous materials, prepaid cards, gift cards, and final sale items.

How will I receive my refund?

Your refund will be issued using the original form of payment used for your purchase. If you paid with a Target RedCard, you would receive an additional 5% refund. If you paid with a third-party credit card, your refund may take up to 10 business days to appear on your statement. If you paid with cash or a gift card, you will receive cash or a Target gift card as your refund.

How can I contact Target customer service if I have more questions?

You can contact Target customer service by phone at 1-800-591-3869, email at [email protected], or chat at Target.com/contactus. You can also visit Target.com/help for more information and FAQs.