When you receive a gift from Amazon, you may be very happy to receive it because the gift suits your current needs. However, there are many cases where you will receive a gift but not use it. For example, when you receive a gift that is not your size or a gift that does not suit your needs.

At that time, you will either put the gift in the closet and forget it and never use it again in the future, or you will save the gift to give to someone else. One thing you may not know is that you can return it to Amazon and turn the credit into something that’s more your style, or something you can really use.

How to return a gift on Amazon

To return gifts at Amazon, you need to follow some simple steps:

Step 1: Click Go to Online Returns Center. You need to log in to your Amazon account or create an account if you don’t have one.
Step 2: Enter the order number for the item you want to return then click Search.
Step 3: Select the items you want to return and the reason for return. For items sold by third-party sellers, click Submit return request. Some Amazon sellers will review return requests before authorizing them.
Step 4: Choose your preferred return method.
Step 5: Follow the instructions on the screen.

Things to Consider Before a Gift Return

  • Returned items must be in their original condition (including accessories), as outlined in Amazon’s Return Policy.
  • Items that are returned but are not received in this condition may be eligible for a partial reimbursement. Please visit the Refunds Help page for further information.
  • Before returning the products that you have saved your personal information such as your laptop or phone, you should erase all of it before returning.
  • Items from different orders or shipments should not be placed in the same return box in order to get the right reimbursement.

Amazon’s process for implementing your refunds

  • Refunds cannot be processed immediately for receivers of gifts. After we receive your return, assuming you were the intended receiver of the gift, we’ll process your reimbursement as an Amazon.com Gift Card. The amount of the refund is applied to the gift card balance of the Amazon account you used to make the return.
  • If you are the one who bought the gift, you can get your money back using either the original payment method or your gift card balance. returns contains our refund procedures and deadlines that apply to all returns.
  • Over $2000 worth of gifts can only be returned to the original payment method used by the recipient.

Note: After requesting a return, you may monitor the status of your return using the Returns Center or the Return Summary email you received.

FAQs

Where can I find the number of my gift return?

You can find the 17-digit order number on the packing slip or on the digital gift receipt we sent you via email.
Please get in touch with us if you have a tracking number from the delivery procedure but are unable to locate the packing slip or digital gift receipt.
If you cannot find the ID of the order or the tracking number, the buyer of this gift will contact Amazon.

Can you return a gift on Amazon without a receipt?

Unfortunately, the answer is no. To solve this problem, you need to ask the person who gave you the gift to include a gift receipt, then Amazon will allow you to return it without any problems. You can also ask the person who gave this gift to you for a receipt.

Will Amazon let me return after 30 days?

It depends. Usually yes, but you may be charged a restocking fee or only receive a partial credit. Besides, the return policy of sellers can be different from the return policy of Amazon, so you should return as soon as possible.